{"id":18459,"date":"2024-07-05T09:40:41","date_gmt":"2024-07-05T02:40:41","guid":{"rendered":"https:\/\/secomm.vn\/?page_id=18459"},"modified":"2025-10-28T11:21:22","modified_gmt":"2025-10-28T04:21:22","slug":"chinh-sach-hoan-huy","status":"publish","type":"page","link":"https:\/\/secomm.vn\/vi\/chinh-sach-hoan-huy\/","title":{"rendered":"CH\u00cdNH S\u00c1CH HO\u00c0N H\u1ee6Y"},"content":{"rendered":"\t\t<style>\n\t\t@media screen and (max-width: 549px){\n\t\t\t#section_1841061815 .section-bg.bg-loaded {\n\t\t\t\tbackground-image:url('https:\/\/secomm.vn\/wp-content\/uploads\/2025\/10\/desktop_Hero_banner_solution_policy.webp')!important;\n\t\t\t}\n\t\t}\n\t\t<\/style>\n\t\t<section class=\"section sc-slider-home dark is-full-height\" id=\"section_1841061815\">\r\n\t<div class=\"bg section-bg fill bg-fill bg-loaded \" >\r\n\r\n\t\t\r\n\t\t<button class=\"scroll-for-more z-5 icon absolute bottom h-center\"><i class=\"icon-angle-down\" style=\"font-size:42px;\"><\/i><span>Scroll down for more<\/span><\/button>\r\n\t\t\r\n\t<\/div>\r\n\r\n\t<div class=\"section-content relative\">\r\n\t\t\n<div class=\"row\"  id=\"row-1938136853\">\n\n    <div id=\"col-1281532223\" class=\"col small-12 large-12\"  >\n        <div class=\"col-inner text-center\"  >\n            \n            \n\t<div id=\"text-3867119729\" class=\"text\">\n\t\t\n<h1 class=\"alt-font uppercase text-big-heading\">Ch\u00ednh s\u00e1ch Ho\u00e0n h\u1ee7y<\/h1>\n\t\t\n<style>\n#text-3867119729 {\n  font-size: 1rem;\n}\n<\/style>\n\t<\/div>\n\t\n        <\/div>\n            <\/div>\n\n    \n<\/div>\n\t<\/div>\r\n\r\n\t\n<style>\n#section_1841061815 {\n  padding-top: 50px;\n  padding-bottom: 50px;\n  min-height: 100vh;\n}\n#section_1841061815 .section-bg.bg-loaded {\n  background-image: url(https:\/\/secomm.vn\/wp-content\/uploads\/2025\/10\/desktop_Hero_banner_solution_policy.webp);\n}\n#section_1841061815 .section-bg {\n  background-position: 0% 0%;\n}\n<\/style>\n<\/section>\n\t<section class=\"section\" id=\"section_1921584643\">\n\t\t<div class=\"bg section-bg fill bg-fill bg-loaded bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row sc-privacy-policy\"  id=\"row-798681371\">\n\n    <div id=\"col-667723744\" class=\"col small-12 large-12\"  >\n        <div class=\"col-inner\"  >\n            \n            \n<h4><b>1.\u0110i\u1ec1u ki\u1ec7n \u00e1p d\u1ee5ng<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Ch\u1ec9 h\u1ed7 tr\u1ee3 \u0111\u1ed1i v\u1edbi c\u00e1c giao d\u1ecbch th\u1ef1c hi\u1ec7n trong v\u00f2ng 01 th\u00e1ng t\u00ednh \u0111\u1ebfn th\u1eddi \u0111i\u1ec3m SECOMM nh\u1eadn \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u ho\u00e0n h\u1ee7y. C\u00e1c giao d\u1ecbch ph\u1ea3i \u0111\u01b0\u1ee3c cung c\u1ea5p th\u00f4ng tin \u0111\u1ea7y \u0111\u1ee7 v\u00e0 kh\u1edbp v\u1edbi th\u00f4ng tin giao d\u1ecbch tr\u00ean h\u1ec7 th\u1ed1ng SECOMM. Kh\u00f4ng \u00e1p d\u1ee5ng khi d\u1ecbch v\u1ee5 \u0111\u00e3 \u0111\u01b0\u1ee3c tri\u1ec3n khai tr\u00ean th\u1ef1c t\u1ebf.<\/span><\/p>\n<h4><b>2.Th\u1eddi gian x\u1eed l\u00fd<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Trong v\u00f2ng 07 ng\u00e0y l\u00e0m vi\u1ec7c (kh\u00f4ng t\u00ednh cu\u1ed1i tu\u1ea7n v\u00e0 l\u1ec5, t\u1ebft) k\u1ec3 t\u1eeb khi ti\u1ebfp nh\u1eadn y\u00eau c\u1ea7u ho\u00e0n h\u1ee7y.<\/span><\/p>\n<h4><b>3.Quy tr\u00ecnh h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Sau khi ti\u1ebfp nh\u1eadn y\u00eau c\u1ea7u ho\u00e0n h\u1ee7y c\u1ee7a kh\u00e1ch h\u00e0ng, SECOMM s\u1ebd th\u1ef1c hi\u1ec7n c\u00e1c b\u01b0\u1edbc sau \u0111\u00e2y:<\/span><\/p>\n<p><b>B\u01b0\u1edbc 1:<\/b><span style=\"font-weight: 400;\"> Ki\u1ec3m tra y\u00eau c\u1ea7u kh\u00e1ch h\u00e0ng<\/span><\/p>\n<p><span style=\"font-weight: 400;\">N\u1ebfu y\u00eau c\u1ea7u kh\u00f4ng ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c \u0111i\u1ec1u ki\u1ec7n ti\u1ebfp nh\u1eadn ch\u00ednh s\u00e1ch ho\u00e0n h\u1ee7y th\u00ec y\u00eau c\u1ea7u kh\u00e1ch h\u00e0ng b\u1ed5 sung th\u00f4ng tin ho\u1eb7c t\u1eeb ch\u1ed1i gi\u1ea3i quy\u1ebft y\u00eau c\u1ea7u.<\/span><\/p>\n<p><b>B\u01b0\u1edbc 2:<\/b><span style=\"font-weight: 400;\"> N\u1ebfu th\u00f4ng tin kh\u00e1ch h\u00e0ng cung c\u1ea5p l\u00e0 \u0111\u1ea7y \u0111\u1ee7, ch\u00ednh x\u00e1c, ki\u1ec3m tra l\u1ea1i t\u00ecnh tr\u1ea1ng giao d\u1ecbch tr\u00ean h\u1ec7 th\u1ed1ng v\u00e0 k\u1ebft qu\u1ea3 cung c\u1ea5p s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 v\u1edbi kh\u00e1ch h\u00e0ng c\u1ee7a SECOMM.<\/span><\/p>\n<p><b>B\u01b0\u1edbc 3:<\/b><span style=\"font-weight: 400;\"> Sau khi ki\u1ec3m tra th\u00f4ng tin, th\u00f4ng b\u00e1o l\u1ea1i v\u1edbi kh\u00e1ch h\u00e0ng h\u01b0\u1edbng gi\u1ea3i quy\u1ebft:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; Ho\u00e0n ti\u1ec1n cho kh\u00e1ch qua ng\u00e2n h\u00e0ng ho\u1eb7c ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n m\u00e0 kh\u00e1ch h\u00e0ng \u0111\u00e3 ch\u1ecdn (li\u00ean l\u1ea1c v\u1edbi c\u1ed5ng thanh to\u00e1n \u0111\u1ec3 h\u1ed7 tr\u1ee3).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Theo quy \u0111\u1ecbnh, s\u1ed1 ti\u1ec1n kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c ho\u00e0n l\u1ea1i s\u1ebd \u0111\u01b0\u1ee3c ho\u00e0n tr\u1ea3 v\u00e0o t\u00e0i kho\u1ea3n (s\u1ed1 th\u1ebb) m\u00e0 kh\u00e1ch h\u00e0ng \u0111\u00e3 thanh to\u00e1n th\u00e0nh c\u00f4ng tr\u01b0\u1edbc \u0111\u00f3.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; C\u00e1c tr\u01b0\u1eddng h\u1ee3p c\u1ea7n h\u1ed7 tr\u1ee3 th\u00f4ng tin kh\u00e1c.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; Kh\u00e1ch h\u00e0ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m cho b\u1ea5t k\u1ef3 v\u00e0 t\u1ea5t c\u1ea3 c\u00e1c lo\u1ea1i thu\u1ebf, ph\u00ed c\u00f3 th\u1ec3 ph\u00e1t sinh cho s\u1ed1 ti\u1ec1n ho\u00e0n l\u1ea1i. SECOMM kh\u00f4ng \u0111\u1ea1i di\u1ec7n cho vi\u1ec7c x\u1eed l\u00fd thu\u1ebf, ph\u00ed \u0111\u1ed1i v\u1edbi s\u1ed1 ti\u1ec1n \u0111\u00f3.<\/span><\/p>\n<p><b>B\u01b0\u1edbc 4:<\/b><span style=\"font-weight: 400;\"> Th\u1ef1c hi\u1ec7n ho\u00e0n ti\u1ec1n cho kh\u00e1ch h\u00e0ng.<\/span><\/p>\n<p><b>B\u01b0\u1edbc 5:<\/b><span style=\"font-weight: 400;\"> Th\u00f4ng b\u00e1o k\u1ebft qu\u1ea3 v\u1edbi kh\u00e1ch h\u00e0ng sau khi th\u1ef1c hi\u1ec7n xong qua \u0111i\u1ec7n tho\u1ea1i ho\u1eb7c email. K\u1ebft th\u00fac qu\u00e1 tr\u00ecnh h\u1ed7 tr\u1ee3.<\/span><\/p>\n<div id=\"highlighter--hover-tools\" style=\"display: none;\">\n<div id=\"highlighter--hover-tools--container\">\n<div class=\"highlighter--icon highlighter--icon-copy\" title=\"Copy\"><\/div>\n<div class=\"highlighter--icon highlighter--icon-change-color\" title=\"Change Color\"><\/div>\n<div class=\"highlighter--icon highlighter--icon-delete\" title=\"Delete\"><\/div>\n<\/div>\n<\/div>\n<div id=\"highlighter--hover-tools\" style=\"display: none;\">\n<div id=\"highlighter--hover-tools--container\">\n<div class=\"highlighter--icon highlighter--icon-copy\" title=\"Copy\"><\/div>\n<div class=\"highlighter--icon highlighter--icon-change-color\" title=\"Change Color\"><\/div>\n<div class=\"highlighter--icon highlighter--icon-delete\" title=\"Delete\"><\/div>\n<\/div>\n<\/div>\n<div id=\"highlighter--hover-tools\" style=\"display: none;\">\n<div id=\"highlighter--hover-tools--container\">\n<div class=\"highlighter--icon highlighter--icon-copy\" title=\"Copy\"><\/div>\n<div class=\"highlighter--icon highlighter--icon-change-color\" title=\"Change Color\"><\/div>\n<div class=\"highlighter--icon highlighter--icon-delete\" title=\"Delete\"><\/div>\n<\/div>\n<\/div>\n<div id=\"highlighter--hover-tools\" style=\"display: none;\">\n<div id=\"highlighter--hover-tools--container\">\n<div class=\"highlighter--icon highlighter--icon-copy\" title=\"Copy\"><\/div>\n<div class=\"highlighter--icon highlighter--icon-change-color\" title=\"Change Color\"><\/div>\n<div class=\"highlighter--icon highlighter--icon-delete\" title=\"Delete\"><\/div>\n<\/div>\n<\/div>\n        <\/div>\n            <\/div>\n\n    \n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1921584643 {\n  padding-top: 100px;\n  padding-bottom: 100px;\n}\n<\/style>\n\t<\/section>\n\t\n<div id=\"highlighter--hover-tools\" style=\"display: none;\">\n<div id=\"highlighter--hover-tools--container\">\n<div class=\"highlighter--icon highlighter--icon-copy\" title=\"Copy\"><\/div>\n<div class=\"highlighter--icon highlighter--icon-change-color\" title=\"Change Color\"><\/div>\n<div class=\"highlighter--icon highlighter--icon-delete\" title=\"Delete\"><\/div>\n<\/div>\n<\/div>\n<div id=\"highlighter--hover-tools\" style=\"display: none;\">\n<div id=\"highlighter--hover-tools--container\">\n<div class=\"highlighter--icon highlighter--icon-copy\" title=\"Copy\"><\/div>\n<div class=\"highlighter--icon highlighter--icon-change-color\" title=\"Change Color\"><\/div>\n<div class=\"highlighter--icon highlighter--icon-delete\" title=\"Delete\"><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":5973,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"page-transparent-header.php","meta":{"footnotes":""},"class_list":["post-18459","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/secomm.vn\/wp-json\/wp\/v2\/pages\/18459","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/secomm.vn\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/secomm.vn\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/secomm.vn\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/secomm.vn\/wp-json\/wp\/v2\/comments?post=18459"}],"version-history":[{"count":6,"href":"https:\/\/secomm.vn\/wp-json\/wp\/v2\/pages\/18459\/revisions"}],"predecessor-version":[{"id":19986,"href":"https:\/\/secomm.vn\/wp-json\/wp\/v2\/pages\/18459\/revisions\/19986"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/secomm.vn\/wp-json\/wp\/v2\/media\/5973"}],"wp:attachment":[{"href":"https:\/\/secomm.vn\/wp-json\/wp\/v2\/media?parent=18459"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}