{"id":13261,"date":"2024-01-08T11:51:50","date_gmt":"2024-01-08T04:51:50","guid":{"rendered":"https:\/\/secomm.vn\/?p=13261"},"modified":"2025-07-09T09:31:35","modified_gmt":"2025-07-09T02:31:35","slug":"salesforce-commerce-cloud-2024-key-features-benefits","status":"publish","type":"post","link":"https:\/\/secomm.vn\/salesforce-commerce-cloud-2024-key-features-benefits\/","title":{"rendered":"Salesforce Commerce Cloud 2024: Key Features &#038; Benefits"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #2516c7;color:#2516c7\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #2516c7;color:#2516c7\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/secomm.vn\/salesforce-commerce-cloud-2024-key-features-benefits\/#1_What_is_Salesforce_Commerce_Cloud\" >1. What is Salesforce Commerce Cloud?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/secomm.vn\/salesforce-commerce-cloud-2024-key-features-benefits\/#Salesforce_Commerce_Cloud_Architecture\" >Salesforce Commerce Cloud Architecture<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/secomm.vn\/salesforce-commerce-cloud-2024-key-features-benefits\/#Salesforce_Commerce_Cloud_Usage_Costs\" >Salesforce Commerce Cloud Usage Costs<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/secomm.vn\/salesforce-commerce-cloud-2024-key-features-benefits\/#2_Key_Features_of_Salesforce_Commerce_Cloud\" >2. Key Features of Salesforce Commerce Cloud<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/secomm.vn\/salesforce-commerce-cloud-2024-key-features-benefits\/#Headless_Commerce\" >Headless Commerce<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/secomm.vn\/salesforce-commerce-cloud-2024-key-features-benefits\/#AI-Based_Personalization\" >AI-Based Personalization<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/secomm.vn\/salesforce-commerce-cloud-2024-key-features-benefits\/#Omnichannel\" >Omnichannel<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/secomm.vn\/salesforce-commerce-cloud-2024-key-features-benefits\/#Scalability\" >Scalability<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/secomm.vn\/salesforce-commerce-cloud-2024-key-features-benefits\/#3_Brands_Using_Salesforce_Commerce_Cloud\" >3. Brands Using Salesforce Commerce Cloud<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/secomm.vn\/salesforce-commerce-cloud-2024-key-features-benefits\/#Hugo_Boss\" >Hugo Boss<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/secomm.vn\/salesforce-commerce-cloud-2024-key-features-benefits\/#Bvlgari\" >Bvlgari<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/secomm.vn\/salesforce-commerce-cloud-2024-key-features-benefits\/#Ralph_Lauren\" >Ralph Lauren<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/secomm.vn\/salesforce-commerce-cloud-2024-key-features-benefits\/#Looking_for_a_suitable_eCommerce_Website_Development_Solution\" >Looking for a suitable eCommerce Website Development Solution?<\/a><\/li><\/ul><\/nav><\/div>\n<p><span style=\"font-weight: 400;\">According to Builtwith, Salesforce Commerce Cloud is a platform used by over <\/span><a href=\"https:\/\/trends.builtwith.com\/websitelist\/Demandware\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">12,000 eCommerce websites<\/span><\/a><span style=\"font-weight: 400;\"> worldwide. This number has consistently increased over the years, reflecting the platform&#8217;s growing popularity.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here is an analysis of the number of websites using Salesforce Commerce Cloud in different regions:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>North America:<\/strong> 6,437 (48%)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Europe:<\/strong> 3,512 (26%)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Asia-Pacific:<\/strong> 2,271 (17%)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>South America:<\/strong> 864 (6%)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Middle East and Africa:<\/strong> 331 (3%)<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The United States is the largest country, with over 2,106 websites utilizing this platform.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"1_What_is_Salesforce_Commerce_Cloud\"><\/span><strong>1. What is Salesforce Commerce Cloud?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Salesforce Commerce Cloud is a cloud-based eCommerce platform that helps businesses drive online sales and large enterprises.\u00a0<\/span><\/p>\n<figure id=\"attachment_13269\" aria-describedby=\"caption-attachment-13269\" style=\"width: 1020px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-13269\" src=\"https:\/\/secomm.vn\/wp-content\/uploads\/2024\/01\/Salesforce-Commerce-Cloud-2024-Key-Features-Benefits-What-is-Salesforce-Commerce-Cloud-1024x536.webp\" alt=\"Salesforce Commerce Cloud 2024 Key Features &amp; Benefits-What is Salesforce Commerce Cloud\" width=\"1020\" height=\"534\" srcset=\"https:\/\/secomm.vn\/wp-content\/uploads\/2024\/01\/Salesforce-Commerce-Cloud-2024-Key-Features-Benefits-What-is-Salesforce-Commerce-Cloud-1024x536.webp 1024w, https:\/\/secomm.vn\/wp-content\/uploads\/2024\/01\/Salesforce-Commerce-Cloud-2024-Key-Features-Benefits-What-is-Salesforce-Commerce-Cloud-300x157.webp 300w, https:\/\/secomm.vn\/wp-content\/uploads\/2024\/01\/Salesforce-Commerce-Cloud-2024-Key-Features-Benefits-What-is-Salesforce-Commerce-Cloud-768x402.webp 768w, https:\/\/secomm.vn\/wp-content\/uploads\/2024\/01\/Salesforce-Commerce-Cloud-2024-Key-Features-Benefits-What-is-Salesforce-Commerce-Cloud.webp 1200w\" sizes=\"auto, (max-width: 1020px) 100vw, 1020px\" \/><figcaption id=\"caption-attachment-13269\" class=\"wp-caption-text\">What is Salesforce Commerce Cloud?<\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">This platform provides a comprehensive set of tools to manage every aspect of eCommerce business, from product catalogue management and order fulfilment to marketing and customer service.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Salesforce_Commerce_Cloud_Architecture\"><\/span><b>Salesforce Commerce Cloud Architecture<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">All static content (JS, CSS, and images) is distributed through CDN and eCDN (Embedded Content Delivery Network). Additionally, the platform can be configured to use external CDNs through the capabilities of the native platform. This ensures that platform resources are not consumed for static content. The remaining information and data will be handled by Salesforce servers. Data centres are distributed globally, placing them physically closer to end users.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In terms of structure, in such data centres, Salesforce can maintain multiple PODs (Point of Delivery). PODs allow for sharing and providing additional resources to stakeholders if there is a sudden surge in demand for those resources. PODs include firewalls, switches, load balancers, computing power, and file systems.<\/span><\/p>\n<figure id=\"attachment_13268\" aria-describedby=\"caption-attachment-13268\" style=\"width: 1200px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-13268\" src=\"https:\/\/secomm.vn\/wp-content\/uploads\/2024\/01\/Salesforce-Commerce-Cloud-2024-Key-Features-Benefits-Salesforce-Commerce-Cloud-Architecture.webp\" alt=\"Salesforce Commerce Cloud 2024 Key Features &amp; Benefits-Salesforce Commerce Cloud Architecture\" width=\"1200\" height=\"628\" srcset=\"https:\/\/secomm.vn\/wp-content\/uploads\/2024\/01\/Salesforce-Commerce-Cloud-2024-Key-Features-Benefits-Salesforce-Commerce-Cloud-Architecture.webp 1200w, https:\/\/secomm.vn\/wp-content\/uploads\/2024\/01\/Salesforce-Commerce-Cloud-2024-Key-Features-Benefits-Salesforce-Commerce-Cloud-Architecture-300x157.webp 300w, https:\/\/secomm.vn\/wp-content\/uploads\/2024\/01\/Salesforce-Commerce-Cloud-2024-Key-Features-Benefits-Salesforce-Commerce-Cloud-Architecture-1024x536.webp 1024w, https:\/\/secomm.vn\/wp-content\/uploads\/2024\/01\/Salesforce-Commerce-Cloud-2024-Key-Features-Benefits-Salesforce-Commerce-Cloud-Architecture-768x402.webp 768w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption id=\"caption-attachment-13268\" class=\"wp-caption-text\"><i><span style=\"font-weight: 400;\">Salesforce Commerce Cloud Architecture: Source <\/span><\/i><a href=\"https:\/\/osapishchuk.medium.com\/how-to-understand-salesforce-commerce-cloud-78d71f1016de\" target=\"_blank\" rel=\"noopener\"><i><span style=\"font-weight: 400;\">Medium<\/span><\/i><\/a><\/figcaption><\/figure>\n<h3><span class=\"ez-toc-section\" id=\"Salesforce_Commerce_Cloud_Usage_Costs\"><\/span><b>Salesforce Commerce Cloud Usage Costs<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Salesforce Commerce Cloud has two main versions for building eCommerce websites: Salesforce B2C Commerce and Salesforce B2B Commerce, and more recently, B2B2C.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For the B2C model, it is further divided into three solution packages, including:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Starter: <\/b><span style=\"font-weight: 400;\">Based on 1% Gross Merchandise Value, around $2,500\/month<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Growth:<\/b><span style=\"font-weight: 400;\"> Based on 2% Gross Merchandise Value, around $5,000\/month<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Plus: <\/b><span style=\"font-weight: 400;\">Based on 3% Gross Merchandise Value, around $25,000\/month<\/span><\/li>\n<\/ul>\n<figure id=\"attachment_13274\" aria-describedby=\"caption-attachment-13274\" style=\"width: 1291px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/secomm.vn\/wp-content\/uploads\/2024\/01\/Salesforce-Commerce-Cloud-2024-Key-Features-Benefits-Differences-between-2-Salesforce-B2B-Commerce-solution-packages.webp\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-13274 size-full\" src=\"https:\/\/secomm.vn\/wp-content\/uploads\/2024\/01\/Salesforce-Commerce-Cloud-2024-Key-Features-Benefits-Differences-between-2-Salesforce-B2B-Commerce-solution-packages.webp\" alt=\"Salesforce Commerce Cloud 2024 Key Features &amp; Benefits-Differences between 2 Salesforce B2B Commerce solution packages\" width=\"1291\" height=\"352\" srcset=\"https:\/\/secomm.vn\/wp-content\/uploads\/2024\/01\/Salesforce-Commerce-Cloud-2024-Key-Features-Benefits-Differences-between-2-Salesforce-B2B-Commerce-solution-packages.webp 1291w, https:\/\/secomm.vn\/wp-content\/uploads\/2024\/01\/Salesforce-Commerce-Cloud-2024-Key-Features-Benefits-Differences-between-2-Salesforce-B2B-Commerce-solution-packages-300x82.webp 300w, https:\/\/secomm.vn\/wp-content\/uploads\/2024\/01\/Salesforce-Commerce-Cloud-2024-Key-Features-Benefits-Differences-between-2-Salesforce-B2B-Commerce-solution-packages-1024x279.webp 1024w, https:\/\/secomm.vn\/wp-content\/uploads\/2024\/01\/Salesforce-Commerce-Cloud-2024-Key-Features-Benefits-Differences-between-2-Salesforce-B2B-Commerce-solution-packages-768x209.webp 768w\" sizes=\"auto, (max-width: 1291px) 100vw, 1291px\" \/><\/a><figcaption id=\"caption-attachment-13274\" class=\"wp-caption-text\">Differences between 2 Salesforce B2B Commerce solution packages<\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">Similarly, the B2B model is divided into two solution packages, including:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Starter:<\/strong> Based on 1% Gross Merchandise Value, around $2,500\/month<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Growth:<\/strong> Based on 2% Gross Merchandise Value, around $5,000\/month<\/span><\/li>\n<\/ul>\n<figure id=\"attachment_13273\" aria-describedby=\"caption-attachment-13273\" style=\"width: 1287px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-13273\" src=\"https:\/\/secomm.vn\/wp-content\/uploads\/2024\/01\/Salesforce-Commerce-Cloud-2024-Key-Features-Benefits-Differences-between-3-Salesforce-B2C-Commerce-solution-packages.webp\" alt=\"Salesforce Commerce Cloud 2024 Key Features &amp; Benefits-Differences between 3 Salesforce B2C Commerce solution packages\" width=\"1287\" height=\"351\" srcset=\"https:\/\/secomm.vn\/wp-content\/uploads\/2024\/01\/Salesforce-Commerce-Cloud-2024-Key-Features-Benefits-Differences-between-3-Salesforce-B2C-Commerce-solution-packages.webp 1287w, https:\/\/secomm.vn\/wp-content\/uploads\/2024\/01\/Salesforce-Commerce-Cloud-2024-Key-Features-Benefits-Differences-between-3-Salesforce-B2C-Commerce-solution-packages-300x82.webp 300w, https:\/\/secomm.vn\/wp-content\/uploads\/2024\/01\/Salesforce-Commerce-Cloud-2024-Key-Features-Benefits-Differences-between-3-Salesforce-B2C-Commerce-solution-packages-1024x279.webp 1024w, https:\/\/secomm.vn\/wp-content\/uploads\/2024\/01\/Salesforce-Commerce-Cloud-2024-Key-Features-Benefits-Differences-between-3-Salesforce-B2C-Commerce-solution-packages-768x209.webp 768w\" sizes=\"auto, (max-width: 1287px) 100vw, 1287px\" \/><figcaption id=\"caption-attachment-13273\" class=\"wp-caption-text\">Differences between 3 Salesforce B2C Commerce solution packages<\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">For the B2B2C model, it will be calculated based on 1% Gross Merchandise Value.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"2_Key_Features_of_Salesforce_Commerce_Cloud\"><\/span><b>2. Key Features of Salesforce Commerce Cloud<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Salesforce Commerce Cloud provides a range of powerful features to help businesses grow their eCommerce ventures, including:<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Headless_Commerce\"><\/span><b>Headless Commerce<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Salesforce Commerce Cloud is one of the rare platforms that supports <\/span><a href=\"https:\/\/secomm.vn\/what-is-headless-commerce-explained-in-5-minutes\/\"><span style=\"font-weight: 400;\">Headless Commerce<\/span><\/a><span style=\"font-weight: 400;\"> by integrating with popular technologies and frameworks such as React, Angular, and Vue.js. This enables businesses to develop custom user interfaces tailored to the specific needs of the brand.<\/span><\/p>\n<p><b>Related article:\u00a0<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/secomm.vn\/4-leading-platform-for-headless-ecommerce-development\/\"><span style=\"font-weight: 400;\">4 Leading Platforms For Headless eCommerce Development<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/secomm.vn\/top-10-best-enterprise-headless-cms-platforms-p1\/\"><span style=\"font-weight: 400;\">Top 10 Best Enterprise Headless CMS Platforms (P1)<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/secomm.vn\/top-10-best-enterprise-headless-cms-platforms-p2\/\"><span style=\"font-weight: 400;\">Top 10 Best Enterprise Headless CMS Platforms (P2)<\/span><\/a><\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"AI-Based_Personalization\"><\/span><b>AI-Based Personalization<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">In mid-2023, Salesforce introduced two new-generation AI products, including Marketing GPT and Commerce GPT, at the company&#8217;s <\/span><a href=\"https:\/\/vneconomy.vn\/salesforce-ca-nhan-hoa-trai-nghiem-mua-sam-cua-khach-hang-voi-marketing-gpt-va-commerce-gpt.htm\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Connections<\/span><\/a><span style=\"font-weight: 400;\"> conference.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Marketing GPT and Commerce GPT empowers Salesforce&#8217;s Marketing Cloud and Commerce Cloud, allowing businesses to eliminate repetitive tasks, save time in their workflows, and deliver personalized campaigns and shopping experiences on a large scale.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With Marketing GPT, businesses can automatically generate more personalized emails and create smarter audience segments. With Commerce GPT, brands can provide personalized shopping experiences and customized promotions tailored to customer needs, utilizing the dynamic shopping journey provided by GPT.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Omnichannel\"><\/span><b>Omnichannel<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Salesforce Commerce Cloud supports <\/span><a href=\"https:\/\/secomm.vn\/understanding-the-rise-of-omnichannel-commerce-trends\/\"><span style=\"font-weight: 400;\">Omnichannel<\/span><\/a><span style=\"font-weight: 400;\">, meaning you can provide a seamless shopping experience across all channels, including websites, mobile apps, social media platforms (Facebook, Instagram, Zalo, etc), and eCommerce marketplaces (TikTok Shop, Shopee, Lazada, Sendo, etc).\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This allows businesses to easily sell on multiple channels without the need to build and maintain separate solutions for each channel.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Scalability\"><\/span><b>Scalability<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Salesforce Commerce Cloud is built on a cloud platform, making it easy for businesses to scale their eCommerce operations without worrying about investing in hardware and software.\u00a0<\/span><span style=\"font-weight: 400;\">Salesforce Commerce Cloud also provides features and tools to help businesses efficiently manage traffic and performance, ensuring a seamless shopping experience for customers.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"3_Brands_Using_Salesforce_Commerce_Cloud\"><\/span><b>3. Brands Using Salesforce Commerce Cloud<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Salesforce Commerce Cloud is utilized by numerous large retailers and B2B enterprises worldwide to create and manage eCommerce websites, reaching a wider customer base.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Hugo_Boss\"><\/span><b>Hugo Boss<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Hugo Boss is one of the world&#8217;s leading premium fashion brands from Germany, established in 1924, with a widespread retail network including stores, distributors, and an eCommerce website. Hugo Boss employed Salesforce Commerce Cloud to build its eCommerce website in 2021.\u00a0<\/span><\/p>\n<figure id=\"attachment_13265\" aria-describedby=\"caption-attachment-13265\" style=\"width: 1024px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-13265 size-large\" src=\"https:\/\/secomm.vn\/wp-content\/uploads\/2024\/01\/Salesforce-Commerce-Cloud-2024-Key-Features-Benefits-Hugo-Boss-1024x536.webp\" alt=\"Salesforce Commerce Cloud 2024 Key Features &amp; Benefits-Hugo Boss\" width=\"1024\" height=\"536\" srcset=\"https:\/\/secomm.vn\/wp-content\/uploads\/2024\/01\/Salesforce-Commerce-Cloud-2024-Key-Features-Benefits-Hugo-Boss-1024x536.webp 1024w, https:\/\/secomm.vn\/wp-content\/uploads\/2024\/01\/Salesforce-Commerce-Cloud-2024-Key-Features-Benefits-Hugo-Boss-300x157.webp 300w, https:\/\/secomm.vn\/wp-content\/uploads\/2024\/01\/Salesforce-Commerce-Cloud-2024-Key-Features-Benefits-Hugo-Boss-768x402.webp 768w, https:\/\/secomm.vn\/wp-content\/uploads\/2024\/01\/Salesforce-Commerce-Cloud-2024-Key-Features-Benefits-Hugo-Boss.webp 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption id=\"caption-attachment-13265\" class=\"wp-caption-text\">Hugo Boss<\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">The platform provides features that help Hugo Boss create a seamless shopping experience, including synchronized product catalogues, cross-channel payments, and shipping and returns. Additionally, Hugo Boss&#8217;s website offers personalized features, such as product recommendations based on customer shopping history.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Bvlgari\"><\/span><b>Bvlgari<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Bvlgari, a luxury fashion brand from Italy, has utilized Salesforce Commerce Cloud to develop its eCommerce website. The website is designed to enhance a personalized shopping experience for Bvlgari&#8217;s customers.\u00a0<\/span><\/p>\n<figure id=\"attachment_13264\" aria-describedby=\"caption-attachment-13264\" style=\"width: 1024px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-13264 size-large\" src=\"https:\/\/secomm.vn\/wp-content\/uploads\/2024\/01\/Salesforce-Commerce-Cloud-2024-Key-Features-Benefits-Bvlgari-1024x536.webp\" alt=\"Salesforce Commerce Cloud 2024 Key Features &amp; Benefits-Bvlgari\" width=\"1024\" height=\"536\" srcset=\"https:\/\/secomm.vn\/wp-content\/uploads\/2024\/01\/Salesforce-Commerce-Cloud-2024-Key-Features-Benefits-Bvlgari-1024x536.webp 1024w, https:\/\/secomm.vn\/wp-content\/uploads\/2024\/01\/Salesforce-Commerce-Cloud-2024-Key-Features-Benefits-Bvlgari-300x157.webp 300w, https:\/\/secomm.vn\/wp-content\/uploads\/2024\/01\/Salesforce-Commerce-Cloud-2024-Key-Features-Benefits-Bvlgari-768x402.webp 768w, https:\/\/secomm.vn\/wp-content\/uploads\/2024\/01\/Salesforce-Commerce-Cloud-2024-Key-Features-Benefits-Bvlgari.webp 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption id=\"caption-attachment-13264\" class=\"wp-caption-text\">Bvlgari<\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">A notable personalized feature on Bvlgari&#8217;s new eCommerce website is the &#8220;My Bvlgari&#8221; feature, which allows customers to create their own profiles and store information about shopping preferences, purchase history, and delivery addresses. This feature helps Bvlgari better understand customer needs and provides them with tailored product suggestions and services.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Ralph_Lauren\"><\/span><b>Ralph Lauren<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Ralph Lauren is a premium American fashion brand founded in 1967, specializing in luxury fashion products for men, women, and children, including clothing, footwear, accessories, and fragrances.\u00a0<\/span><\/p>\n<figure id=\"attachment_13267\" aria-describedby=\"caption-attachment-13267\" style=\"width: 1024px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-13267 size-large\" src=\"https:\/\/secomm.vn\/wp-content\/uploads\/2024\/01\/Salesforce-Commerce-Cloud-2024-Key-Features-Benefits-Ralph-Lauren-1024x536.webp\" alt=\"Salesforce Commerce Cloud 2024 Key Features &amp; Benefits-Ralph Lauren\" width=\"1024\" height=\"536\" srcset=\"https:\/\/secomm.vn\/wp-content\/uploads\/2024\/01\/Salesforce-Commerce-Cloud-2024-Key-Features-Benefits-Ralph-Lauren-1024x536.webp 1024w, https:\/\/secomm.vn\/wp-content\/uploads\/2024\/01\/Salesforce-Commerce-Cloud-2024-Key-Features-Benefits-Ralph-Lauren-300x157.webp 300w, https:\/\/secomm.vn\/wp-content\/uploads\/2024\/01\/Salesforce-Commerce-Cloud-2024-Key-Features-Benefits-Ralph-Lauren-768x402.webp 768w, https:\/\/secomm.vn\/wp-content\/uploads\/2024\/01\/Salesforce-Commerce-Cloud-2024-Key-Features-Benefits-Ralph-Lauren.webp 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption id=\"caption-attachment-13267\" class=\"wp-caption-text\">Ralph Lauren<\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">Salesforce Commerce Cloud assists Ralph Lauren in synchronizing its product catalogue across all channels, including the website, mobile app, and physical stores. This ensures that customers can easily find the products they want to purchase, regardless of the channel they are using.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Salesforce Commerce Cloud is a powerful and flexible eCommerce platform, particularly well-suited for large enterprises to conduct online business more efficiently.<\/span><\/p>\n<p><strong>Related article:<\/strong> <a href=\"https:\/\/secomm.vn\/top-10-websites-built-on-salesforce-commerce-cloud\/\"><span style=\"font-weight: 400;\">Top 10 websites built on Salesforce Commerce Cloud<\/span><\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Looking_for_a_suitable_eCommerce_Website_Development_Solution\"><\/span><b>Looking for a suitable eCommerce Website Development Solution?<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">With deep expertise and the development of complex eCommerce systems for clients such as Changi Airport Group (Singapore), Trentham Estate (Australia), and The Warehouse (Vietnam), SECOMM understands the challenges in choosing a platform and deploying eCommerce that businesses are facing.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Comprehensive Understanding:<\/b><span style=\"font-weight: 400;\"> Providing comprehensive eCommerce solutions from consulting, development, and operation to the growth of eCommerce systems.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Deep Expertise: <\/b><span style=\"font-weight: 400;\">Over 9 years of experience in deploying complex eCommerce systems for clients from various countries.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Customized Solutions: <\/b><span style=\"font-weight: 400;\">Proposing eCommerce solutions, including technological architecture and a suitable team for each business.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Flexible Progress: <\/b><span style=\"font-weight: 400;\">Project timelines and schedules are adjusted according to the specific needs of the business.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Contact <\/span><a href=\"https:\/\/secomm.vn\/services\/ecommerce-consulting\/\"><span style=\"font-weight: 400;\">SECOMM<\/span><\/a><span style=\"font-weight: 400;\"> now or call directly at the <\/span><b>hotline number (028 7108 9908)<\/b><span style=\"font-weight: 400;\"> for free advice on the eCommerce website building roadmap!<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>According to Builtwith, Salesforce Commerce Cloud is a platform used by over 12,000 eCommerce websites worldwide. This number has consistently increased over the years, reflecting the platform&#8217;s growing popularity.\u00a0 Here is an analysis of the number of websites using Salesforce Commerce Cloud in different regions: North America: 6,437 (48%) Europe: 3,512 (26%) Asia-Pacific: 2,271 (17%)&#8230;<\/p>\n","protected":false},"author":3,"featured_media":13263,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[28],"tags":[537,771,2338,2336,2340,1983],"class_list":["post-13261","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ecommerce-platform","tag-ecommerce-platform","tag-ecommerce-website","tag-salesforce-b2b-commerce-en","tag-salesforce-b2c-commerce","tag-salesforce-commerce-en","tag-salesforce-commerce-cloud-en"],"acf":[],"_links":{"self":[{"href":"https:\/\/secomm.vn\/wp-json\/wp\/v2\/posts\/13261","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/secomm.vn\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/secomm.vn\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/secomm.vn\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/secomm.vn\/wp-json\/wp\/v2\/comments?post=13261"}],"version-history":[{"count":7,"href":"https:\/\/secomm.vn\/wp-json\/wp\/v2\/posts\/13261\/revisions"}],"predecessor-version":[{"id":19168,"href":"https:\/\/secomm.vn\/wp-json\/wp\/v2\/posts\/13261\/revisions\/19168"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/secomm.vn\/wp-json\/wp\/v2\/media\/13263"}],"wp:attachment":[{"href":"https:\/\/secomm.vn\/wp-json\/wp\/v2\/media?parent=13261"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/secomm.vn\/wp-json\/wp\/v2\/categories?post=13261"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/secomm.vn\/wp-json\/wp\/v2\/tags?post=13261"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}